Haven’t heard from us?

If your name is listed below, we couldn’t reach you because emails we sent to you were rejected. Either you provided an invalid return address or your ISP has email problems. Be sure to send us your correct email address or fix the problem with your email server so we can email our response/registration to you, since we won’t be able to reply to you until you correct your email problem. Please check that our domain or IP are not blocked by a spam-blocker. You should whitelist our email address in your spam-blocker if you use one. Note that we do not respond to anti-spam confirmation systems (since these are mostly spam themselves) and you will have to whitelist us manually to receive mail.

If your name is not here but you were expecting an email from us, please check that it’s not in your spam/junk email folder. If our email does not bounce back to us, we can only assume that you have received it.

We will not remove your name from this list until you explicitly tell us to remove it or confirm that our emails have got through to you. All customer email addresses in the error messages below have the user name replaced with {YourEmail} for privacy and to prevent any automatic trawling by spam-bots.

If you see your name here PLEASE contact SpanSoft with a different email address to get your registration key or get an email response.

If you do send us an email from a new email address, please include your old email address and/or postal address so that we can confirm your identity.

NameDateReason for rejection
Penny von Wettstein 7 May 2014 {YourEmail}@biobase.dk – The e-mail address you entered couldn’t be found.
Sharyn Lunn 30 Nov 2013 {YourEmail}@bigpond.com – Delivery to the following recipients failed permanently
Alan Cook 22 May 2013 {YourEmail}@biggpond.com – No such user
Ricardo Moura Rebello 5 May 2013 {YourEmail}@uol.com.br – Para que sua mensagem seja encaminhada, por favor, clique aqui
Jose Mario S Lima F 12 Aug 2010 {YourEmail}@uol.com.br – Para que sua mensagem seja encaminhada, por favor, clique aqui
David Hall 18 Oct 2009 {YourEmail}@starband.net – (1) IP blocked (2) I’m protecting myself from receiving junk mail
Alan Wootton 1 Jan 2009 {YourEmail}@uol.com.br – In order to confirm the sent message, please click here
Len Brighton 3 Sep 2008 {YourEmail}@gmail.com – 550-5.1.1 The email account that you tried to reach does not exist.
Robert Cecchini 23 July 2008 {YourEmail}@alpha.net.au – No spam accepted for alpha.net.au
Mark Petereit 30 Mar 2008 {YourEmail}@ol.com – retry timeout exceeded
Joshua Brusca 11 Mar 2008 {YourEmail}@dhr.state.md.us – host smtp.dhr.state.md.us [167.102.228.3]: 550 5.7.1 This system is configured to reject mail from 195.188.213.6
Stephanie Ritter 15 Feb 2008 {YourEmail}@earthlink.net – To control spam, I now allow incoming messages only from senders I have approved beforehand.
Björn Evensen 25 Jan 2008 {YourEmail}@online.no – retry timeout exceeded
Lubomir Simane 22 Jan 2008 {YourEmail}@seznam.cz – host mx1.seznam.cz [77.75.72.42]: 550 cuda_nsu Sorry, no mailbox here by that name
Angela Redding 13 Jan 2008 {YourEmail}@bellsouth.net – 550 Error – Blocked for abuse. See http://www.att.net/bls_rbl/ for information
Tim Lash 16 Dec 2007 {YourEmail}@earthlink.net – To control spam, I now allow incoming messages only from senders I have approved beforehand.
Tomasz Szalewicz 24 Sept 2007 {YourEmail}@adres.pl – Mail delivery failed