KK Pro v3

Our genealogy database program.

Moderator: Nick Hunter

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drsteveash
Posts: 5
Joined: Sun May 17, 2009 9:16 am

KK Pro v3

Post by drsteveash » Sun May 17, 2009 9:25 am

Hi
Congratulations on the new release of KK Pro. For me the biggest improvement is the automatic reuse of P/F codes, which has been a real pain in the past.

I do have to say, though, that making the files inaccessible by old Treedraw is a bit cheeky, effectively forcing a double upgrade. All the more so that you charge £10 per upgrade (i.e. £20), whereas you can buy both, new, for £43, a discount of £15.

Not really a significant offer for users who have bought and supported the product all these years. I would have thought you'd have put in place an upgrade both for £15, or so, type option, to be consistent with the purchase of both for a discount.

It leaves a slightly bitter taste to an otherwise exciting announcement,

Cheers
Steve

Nick Hunter
Posts: 666
Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
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Post by Nick Hunter » Sun May 17, 2009 10:15 am

Hi Steve,

There is no upgrade fee for TreeDraw V3.2 if you are already using TreeDraw V3. All you have to do is download the new TreeDraw, your existing registration key will work.

If you have accidentally paid for a TreeDraw upgrade that you didn't need, please contact Sales@spansoft.org , quoting your original TD serial number, to get it refunded.

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