TreeDraw V3 installation problem

TreeDraw Standard Edition and TreeDraw Legacy Edition; our genealogy charting software.

Moderator: Nick Hunter

Post Reply
Dan M

TreeDraw V3 installation problem

Post by Dan M » Sun Dec 18, 2005 10:09 am

I have tried to download Legacy Treedraw v.3, but after install shield is finished it asks me to either 1)launch the program or 2)finish. No matter what I choose the installshield self extracting box pops up again and the whole install starts again(a big loop). I disabled Norton Antivirus and I still have the same problem. Any suggestions?

Nick Hunter
Posts: 668
Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland

Post by Nick Hunter » Sun Dec 18, 2005 10:10 am

I'm not sure why this should be happening.

Please make sure that you have closed down and resident programs such as virus checkers.

The downloaded file might be corrupted so downloading it again may help.

If InstallShield has reached the "Launch or finish" window then the installation is complete anyway and you can start TreeDraw by double-clicking on the icon on the desktop.

Post Reply