Computer windows problem

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Sabatino
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Joined: Mon Jan 18, 2010 5:50 pm
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Computer windows problem

Post by Sabatino » Mon Jan 18, 2010 7:19 pm

I all,
I have a problem on my Windows Vista that began afetr the purchase of an external Hard Disk Freecom.
A few days afetr the purchase I disconnected it while it was writing and, since that moment, every time I connect and disconnect it, the PC go to freeze mode for 5 minutes.
The same thing happen even if the hard disk is disconnected: every time I start windows it go to freeze a little after the password, and every time I connect and disconnect a usb device.
I have looked for the solution everywhere, updated windows, unistalled and installed the hard disk from the device manager but I solved the problem only when I restored a recent backup.
Yesterday the Hard disk was writing a backup while Vista was installing the updates; at the end of the proceure windows restarted automatically and the problem began again!!!
The Pc go to freeze when it starts, every time I connect or disconnect the hard disk, an usb earphone that has always worked switch on but there is no audio and I don't know how many others usb devices will have problems.
Has anyone an idea to solve this problem before I throw out of the window Vista or the the hard disk?
Thank you


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Last edited by Sabatino on Wed Sep 10, 2014 4:33 pm, edited 1 time in total.

Graham Hadfield
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Joined: Thu Dec 29, 2005 8:05 am
Location: Middlesbrough, UK
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Post by Graham Hadfield » Tue Jan 19, 2010 8:09 am

You could try going back to a Restore Point set up before the problem with your hard disk happened.

If that doesn't work I recommend contacting Freecom support and/or Microsoft support as the problem is likely to be connected with either Windows or the Freecom software.

With USB storage devices it is always advisable to use the Safely Remove Hardware procedure.

Graham

Sabatino
Posts: 2
Joined: Mon Jan 18, 2010 5:50 pm
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Post by Sabatino » Tue Jan 19, 2010 9:19 pm

I go to try.
Meanwhile thanks.
Bye

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