Print Problem

TreeDraw Standard Edition and TreeDraw Legacy Edition; our genealogy charting software.

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peterpiper
Posts: 1
Joined: Sun Jul 19, 2009 3:43 pm

Print Problem

Post by peterpiper » Wed Jul 22, 2009 8:52 pm

Hello Nick
Thanks for your help re Forum entry.
Problem......... Still cant print out a tree. I get an odd name at left hand side of an A4 sheet only.
I have no rectangles or other borders in the tree, just names and of course lines. I have followed print instructions but sadly as yet no joy. Can you help?
Regards........................ Peter

Nick Hunter
Posts: 666
Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
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Post by Nick Hunter » Thu Jul 23, 2009 8:03 am

Please email a chart which demonstrates this problem to support@spansoft.org

It may be a problem with your printer driver but we will take a look at the chart and make sure it is OK first.

Nick Hunter
Posts: 666
Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
Contact:

Post by Nick Hunter » Thu Jul 23, 2009 7:07 pm

Thank you for sending us your file.

I notice that you only have page 2 selected so you are only printing the right-hand side of the chart. Please use "Options | Display page breaks" and then "Tools | Select pages" and select both pages before printing.

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