Search found 669 matches
- Fri Apr 06, 2018 9:22 am
- Forum: TreeDraw genealogy charting
- Topic: Saving problems
- Replies: 8
- Views: 31041
Re: Saving problems
Hi, If you are logged in to your computer as a non-admin user then you, or any programs you run, may not have access to certain files or folders. The easy way to overcome this is just to run each program as if you were an administrator. Right-click on the the TreeDraw icon and choose "Run as adminis...
- Wed Mar 28, 2018 9:42 am
- Forum: Kith and Kin Pro V3 genealogy database
- Topic: Creating local web pages
- Replies: 2
- Views: 14651
Re: Creating local web pages
Hi, The problem is that PDF does not support relative URL addressing which would allow you to click on the family rectangles to get to the family data. This is the reason that you are required to specify the full online URL in the export options. Your only alternative is to export the Tree Layout vi...
- Tue Mar 13, 2018 9:00 am
- Forum: TreeDraw genealogy charting
- Topic: Access violation
- Replies: 2
- Views: 13313
Re: Access violation
Hi, There are two possibilities. Either the program is corrupted or the options file is. Please find the file C:\<YourUsername>\AppData\Roaming\TreeDraw.ini and rename it to TreeDraw.ini.old then start up TreeDraw. This will reset the options file with default settings. If this does not help please ...
- Mon Feb 26, 2018 8:52 am
- Forum: Kith and Kin Pro V3 genealogy database
- Topic: Same sex couples
- Replies: 3
- Views: 19612
Re: Same sex couples
Hi, Kith and Kin Pro does indeed call a union between between a man and a woman which produces one or more children a "marriage". However, this is a bit of a misnomer in genealogy terms and "union" might have been a better choice. The modern "same sex marriage" does not produce any offspring and so ...
- Thu Feb 22, 2018 8:52 am
- Forum: TreeDraw genealogy charting
- Topic: cant activate my reinstall
- Replies: 4
- Views: 18281
Re: cant activate my reinstall
Hi,
Thank you for your email. Your email account is full and not receiving.
Please uninstall TreeDraw Standard Edition and download TreeDraw Legacy Edition from http://treedrawlegacy.spansoft.org
Thank you for your email. Your email account is full and not receiving.
Please uninstall TreeDraw Standard Edition and download TreeDraw Legacy Edition from http://treedrawlegacy.spansoft.org
- Wed Feb 21, 2018 9:12 am
- Forum: TreeDraw genealogy charting
- Topic: cant activate my reinstall
- Replies: 4
- Views: 18281
Re: cant activate my reinstall
Hi, Sorry to hear that you are having problems with TreeDraw Legacy Edition. First, please check that you have the correct version of the software installed by using "Help | About". It should say TreeDraw Legacy Edition V4... Second, please ensure that you are using a registered username and registr...
- Wed Feb 07, 2018 12:07 pm
- Forum: Kith and Kin Pro V3 genealogy database
- Topic: Bug in WWW export with 2nd name of wife
- Replies: 3
- Views: 15609
Re: Bug in WWW export with 2nd name of wife
Hi, We have now looked into your problem. This is not really a bug but is being caused by the "Aliases" feature. When you add a wife to a marriage, Kith and Kin Pro will automatically add an alias to the wife's record which uses her firstanames and the surname of her husband, see: Adding and maintai...
- Tue Feb 06, 2018 8:27 am
- Forum: Kith and Kin Pro V3 genealogy database
- Topic: Bug in WWW export with 2nd name of wife
- Replies: 3
- Views: 15609
Re: Bug in WWW export with 2nd name of wife
Hi,
Thank you for reporting this. We will look into it.
Thank you for reporting this. We will look into it.
- Sun Jan 14, 2018 9:27 am
- Forum: TreeDraw genealogy charting
- Topic: show only first picture ?
- Replies: 2
- Views: 11163
Re: show only first picture ?
Hi, You can choose which pictures to import into TreeDraw in Kith and Kin Pro. In the Kith and Kin Pro pictures dialog, remove the "Include image in output" flag against any pictures you do not want to include in TreeDraw: http://kithkinpro.spansoft.org/manual/html/pictures.php and then set the "Pic...
- Fri Dec 22, 2017 9:07 am
- Forum: TreeDraw genealogy charting
- Topic: Bow tie tree
- Replies: 1
- Views: 8906
Re: Bow tie tree
Hi,
Unfortunately TreeDraw cannot do this automatically. The only way I can think of producing a bow tie chart in TreeDraw would be to manually move all the elements of one side around to produce a mirror.
Unfortunately TreeDraw cannot do this automatically. The only way I can think of producing a bow tie chart in TreeDraw would be to manually move all the elements of one side around to produce a mirror.
- Fri Dec 01, 2017 10:32 am
- Forum: TreeDraw genealogy charting
- Topic: Reinstalled, can't open files
- Replies: 2
- Views: 10745
Re: Reinstalled, can't open files
Hi, Thank you for sending us your chart file. We have completed testing your TreeDraw chart file on 3 different computers under 3 different versions of Windows and can find no problems with the file. This suggests that there is some difference with the way your file is being accessed on your own com...
- Wed Nov 29, 2017 9:18 am
- Forum: TreeDraw genealogy charting
- Topic: Reinstalled, can't open files
- Replies: 2
- Views: 10745
Re: Reinstalled, can't open files
Sorry to hear that you are having problems with TreeDraw. Please make sure that you have registered the software by entering your serial number and key in "Help | Register". If you still cannot open your TreeDraw chart files, please email one of them to us and we will try to figure out what the prob...
- Fri Nov 24, 2017 8:42 am
- Forum: TreeDraw genealogy charting
- Topic: Access violation after inserting images
- Replies: 3
- Views: 12365
Re: Access violation after inserting images
Hi,
There is no size limit imposed by TreeDraw. The only problems you might face is if you exceed the resources available to Windows.
There is no size limit imposed by TreeDraw. The only problems you might face is if you exceed the resources available to Windows.
- Thu Nov 23, 2017 8:54 am
- Forum: TreeDraw genealogy charting
- Topic: Access violation after inserting images
- Replies: 3
- Views: 12365
Re: Access violation after inserting images
Hi, Sorry to hear that you are having problems with TreeDraw. TreeDraw will not try to save the chart file automatically when you close down the program, you will get the usual "The current TreeDraw chart has been modified. Do you want to save it?" prompt. It is likely that the message you got was T...
- Tue Nov 21, 2017 8:37 am
- Forum: TreeDraw genealogy charting
- Topic: Software corruption?
- Replies: 1
- Views: 8858
Re: Software corruption?
Hi,
It may be a font issue. Do you get the same problem if you use a different font or font style?
It may be a font issue. Do you get the same problem if you use a different font or font style?