Search found 669 matches

by Nick Hunter
Tue Nov 29, 2022 8:37 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: KKPro display disappeared
Replies: 1
Views: 10316

Re: KKPro display disappeared

Hi,

Please use "View | Tree Area".
by Nick Hunter
Sun Oct 10, 2021 8:10 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Storing data off C drive
Replies: 3
Views: 13705

Re: Storing data off C drive

If you edit the Timeline then, yes, you will have to backup both folders. Otherwise, just backup your database folder.
by Nick Hunter
Sat Sep 18, 2021 7:57 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Storing data off C drive
Replies: 3
Views: 13705

Re: Storing data off C drive

You can store your database folders on any drive but the C:\KKPro3Data folder, including the contents created there by Kith and Kin Pro during installation, must remain. Just create a new folder on your second drive to store your database folder(s) in, this will be your Database Root Folder when you...
by Nick Hunter
Fri Mar 13, 2020 8:22 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: error found when structure of dbase must be updated
Replies: 3
Views: 19849

Re: error found when structure of dbase must be updated

Hi,

Is it the Date Modified which changes to today's date when you copy the files? If so, that is unusual behaviour and it may be that some other application is accessing the files, such as an anti-virus program.
by Nick Hunter
Mon Dec 16, 2019 8:43 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: error found when structure of dbase must be updated
Replies: 3
Views: 19849

Re: error found when structure of dbase must be updated

Hi, Please close down Kith and Kin Pro then copy the 3 Repositories files Repositories.blb, Repositories.dat and Repositories.idx from your backup folder back into the current database folder, overwriting the corrupt versions. Start up Kith and Kin Pro and it will notify you that it is going to upda...
by Nick Hunter
Mon Nov 18, 2019 8:53 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Use of capitalization in online URL
Replies: 1
Views: 11709

Re: Use of capitalization in online URL

Hi,

Online folder names (or filenames for that matter) should not have uppercase letters. See: https://wiredimpact.com/blog/never-use- ... ters-urls/
by Nick Hunter
Thu Mar 28, 2019 8:23 am
Forum: TreeDraw genealogy charting
Topic: Import fields from GEDCOM
Replies: 1
Views: 20130

Re: Import fields from GEDCOM

Hi, TreeDraw requires some sort of marriage indicator in "Options | Preferences | Import Fields | Marriage indicator". This is used when "Marriage details is switched off in the main impiort dialog. If you blank this import format, TreeDraw will reset it with the default "m.". You could use a non-pr...
by Nick Hunter
Fri Mar 15, 2019 8:16 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Lost my timeline file(s)
Replies: 8
Views: 43701

Re: Lost my timeline file(s)

Hi,
Storing your databases within the Documents folder should be fine. And as you say, the timeline files will have to remain in the C:\KKPro3Data folder.
by Nick Hunter
Sun Dec 30, 2018 9:21 am
Forum: TreeDraw genealogy charting
Topic: Limit of 5000 when exporting to pdf
Replies: 2
Views: 12430

Re: Limit of 5000 when exporting to pdf

Hi,

The maximum page size of 200 inches is imposed by Windows.
by Nick Hunter
Tue Nov 20, 2018 9:08 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Exporting SQL Query to text file
Replies: 2
Views: 17357

Re: Exporting SQL Query to text file

Probably the best way to edit the text file output from the query results is to import it into Excel and delete the extra columns. The output is quoted so that it imports into Excel easily.

There is no way of adding a clickable link to each automatically.
by Nick Hunter
Sat Jul 28, 2018 8:40 am
Forum: TreeDraw genealogy charting
Topic: problem when exporting pdf
Replies: 1
Views: 13586

Re: problem when exporting pdf

Hi, Sorry to hear that you are having problems with TreeDraw. To export the PDF file you simply use "File | Export | PDF", see: http://treedraw.spansoft.org/manual/html/pdf.php You would not be able to overwrite the previous version if that PDF file was in use by another program (the reader usually)...
by Nick Hunter
Sat May 26, 2018 8:56 am
Forum: TreeDraw genealogy charting
Topic: A3 charts to pdf
Replies: 1
Views: 12828

Re: A3 charts to pdf

Hi,

Could it be a similar problem to this post PDF Files blank
by Nick Hunter
Wed Apr 25, 2018 4:02 pm
Forum: Kith and Kin Pro V3 genealogy database
Topic: Opening two instances of KKPro
Replies: 1
Views: 15481

Re: Opening two instances of KKPro

Hi,

We don't recommend opening more than one instance of Kith and Kin Pro.
by Nick Hunter
Thu Apr 12, 2018 8:56 am
Forum: TreeDraw genealogy charting
Topic: abbreviations
Replies: 1
Views: 12891

Re: abbreviations

Hi,

You can change these settings in "Options | Preferences | Import fields", see http://treedraw.spansoft.org/manual/htm ... fields.php
by Nick Hunter
Sun Apr 08, 2018 9:05 am
Forum: TreeDraw genealogy charting
Topic: cant activate my reinstall
Replies: 4
Views: 20581

Re: cant activate my reinstall

Hi,

When you purchased TreeDraw you would have received an email from SpanSoft with your serial number and registration key. Please check your spam/junk folder. If you did not receive the email please contact us using the email address here