We are increasingly having problems responding to emails and product purchases. This appears to be because customers
are either providing invalid reply addresses or there is a problem at the customer's mail server.
Clearly we wish to provide fast replies to support emails and provide new customers with their
registration keys quickly.
In order to try to alleviate these situations we have added a list of people who have contacted us but
who we have been unable reply to. This list is available here.
We have added the change logs (the list of program changes and bug-fixes) to the Kith and Kin Pro and the TreeDraw pages. Now you can check for new features and bug-fixes before you use "Help | Check for updates" in the program.
This is a Windows Vista compatibility release and the program is free for all registered users of Kith and Kin Pro V2.
Please ensure that you have upgraded to Kith and Kin Pro V2.1.1 or later.
New features:
This is a Windows Vista compatibility release and the upgrade is free for all registered users of Kith and Kin Pro V2 and Of that Ilk Pro V2.
Note that Kith and Kin Pro is now unlocked with a registration key so we will not be mailing the software on CD-ROM unless you
specifically request that. This means that existing Kith and Kin Pro and Of that Ilk Pro users will require a registration key to register the new software.
We are currently e-mailling registration keys to all registered users. This may take around a week to complete so please
bear with us. If you have not received a registration key within a reasonable time after that please contact us.
Note that Of that Ilk Pro has been discontinued. Existing Of that Ilk Pro V2 users can upgrade to Kith and Kin Pro V2.1.0.
We will also be sending out Kith and Kin Pro registration keys to registered Of that Ilk Pro users.
New features:
This is a Windows Vista compatibility release and the upgrade is free for all registered users of TreeDraw Standard Edition V3.
Note that TreeDraw is now unlocked with a registration key so we will not be mailing the software on CD-ROM unless you
specifically request that. This means that existing TreeDraw V3 users will require a registration key to register the new software.
We are currently e-mailling registration keys to all registered users. This may take around a week to complete so please
bear with us. If you have not received a registration key within a reasonable time after that please contact us.
New features:
This is a Windows Vista compatibility release and the upgrade is free for all registered users of TreeDraw Legacy Edition V3.
New features:
If you try to open the help file in any of our programs running under Windows Vista (and possibly "Longhorn") you will get
the following error message:
"The help for this program was created in Windows Help format, which was used in previous versions of
Windows and it is not supported in Windows Vista."
To get the help system to work you need to download the WinHlp32.exe program from the Microsoft Web site, see:
http://support.microsoft.com/kb/917607
Quite why Microsoft have omitted the help system from Vista is unclear.
If you have any queries regarding this issue please contact Microsoft.
Subsequent releases of our software will use a different help engine.
All editions of TreeDraw from V3.1.0 and Kith and Kin Pro from V2.1.0 are now Vista compatible.
We have changed the way that we accept credit and debit card payments.
We now accept the following cards:
With the migration to our new host, the links to download TreeDraw Legacy Edition have changed.
If you have previously purchased TreeDraw Legacy Edition and need to download the program again,
please use the following links:
TreeDraw Legacy Edition version 3:
http://www.spansoft.org/downloads/tdlegacy/tdlegacy.msi
TreeDraw Legacy Edition version 2:
http://www.spansoft.org/data/tdlegacy2.exe
Please note that users of TreeDraw Legacy Edition version 2 must purchase a new registration key from
CustomerService@millenniacorp.com if they wish to use
version 3.
We have upgraded our on-line support and discussion forum.
Everyone is able to view the previous posts but you must now register with the forum if you want
to post new messages.
I've transferred the majority of previous posts from the old forum since they are useful as a
knowledgebase for users. Apologies if I've spelt anyone's name wrong!
Click here to visit the new forum.
We have now completed migration to our new host and should be having no more problems.
(11 Dec 2005) We are currently experiencing severe problems receiving email. This is due to a problem on our ISP's
mail server and is beyond our control. You may find that emails sent to us are returned to you with a "server busy"
message. If this happens, please resend your email - it will eventually get through.
We apologise for the inconvenience. We hope to have fixed the problem within the next week by moving to a different ISP / Host
and we will announce that here.
In the meantime our on-line forum is still operational for support requests.
SpanSoft are delighted to announce the release of "Kith and Kin Birthday Alert", an add-on program for Kith and Kin Pro / Of that Ilk Pro V2 or later.
Kith and Kin Birthday Alert runs when you switch on your PC and checks your Kith and Kin Pro database for upcoming birthdays and anniversaries of all sorts. If an event is found a window pops up to remind you about it. If no events are found the program closes down without having shown itself.
You can control which events to check for, who to ignore, how many days to look ahead and what the alert messages look like. More than one Kith and Kin Pro database can be checked.
This program is provided free for registered users of "Kith and Kin Pro" and "Of that Ilk Pro" version 2 or later. The program will not work with shareware versions nor with version 1. The program is now included on all registered "Kith and Kin Pro" and "Of that Ilk Pro" CDs.
For more information click here.
To download Kith and Kin Birthday Alert click here.
This is a bug fix release.
This update fixes both the memory leak in charts with images and the movement of the ruler when dragging
the main window.
Registered users of TreeDraw Standard Edition can upgrade by downloading this patch. For information on
installing patches see the Downloads page.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new
version at http://www.spansoft.org/downloads/tdlegacy/tdlegacy.msi
If you see the following error message when trying to install any of our programs:
This is a bug fix release.
This update fixes the error "0.7 is not a floating point value" error when starting TreeDraw on systems using "," as a decimal point.
Registered users of TreeDraw Standard Edition can upgrade by downloading this patch. For information on
installing patches see the Downloads page.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new
version at http://www.spansoft.org/downloads/tdlegacy/tdlegacy.msi
New features include:
|
This release brings TreeDraw Legacy Edition into line with the current version of TreeDraw Standard.
This version will work with Legacy Standard or Deluxe V3, V4, V5.
New features include:
Please see the "Info" buttons on the Downloads page for details.
Registered users of these programs can upgrade by downloading the patches
from the Downloads page.
We have reinstated the mailing list maintenance form so that you can add and modify your e-mail address on our mailing list. The mailing list form is here.
Major upgrade with new features.
New features include:
This is a Kith and Kin Pro V2 compatibility release.
If you are upgrading to Kith and Kin Pro V2 you will need this new version of
TreeDraw to read the new style databases correctly.
There are also some new features:
This is a Legacy compatibility release.
This update (V2.13) is required if you are using Legacy V4 but can also be used with Legacy V3.
There are no functional changes to the program.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new
version at http://www.spansoft.org/data/tdlegacy2.exe
This is a minor bug-fix release with the following changes:
The "Update text" and "Auto update text" features did not update locations, addresses, temple names,
event types or marriage statuses if the appropriate Legacy family file had not already been accessed in the
current TreeDraw session.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new
version at http://www.spansoft.org/data/tdlegacy2.exe
This bug does not affect TreeDraw Standard Edition
This is a minor bug-fix release with the following changes:
TreeDraw Legacy Edition:
"Format | Line style | Other" and then "Cancel" reset the line width to 0 (Hairline).
Importing a tree with pictures gave an "Access" error if the path to an image file was empty (ie. the Legacy
file did not contain a path for the image file). TreeDraw now ignores such pictures.
Printing to Epson Stylus printers under WIN98 did not work.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new
version at the same link supplied on their order-confimation e-mail.
TreeDraw Standard Edition:
Option added to avoid the "Do you want to change the grid's vertical spacing to match the import fonts?"
question when importing a tree with the snap-to-grid switched on. If the question is not asked, TreeDraw
will always match the grid spacing to the import fonts.
The selection lists in the "Import tree", "Select person" and "Select family" dialogs all produced a spurious
horizontal scrollbar when run on a PC with the "Large fonts" display setting.
If the "Options | Preferences | File settings | Save file settings" function had never been used, using "File |
New" did not reset the paper size to the default setting.
When editing text, the background colour of the edit box was the system window colour instead of white.
"Format | Line style | Other" and then "Cancel" reset the line width to 0 (Hairline).
Printing to Epson Stylus printers under WIN98 did not work.
Registered users of TreeDraw Standard Edition can upgrade by downloading the V2.04 to V2.11 patch file.
SpanSoft and Millennia Corp are delighted to announce the release of a special
edition of TreeDraw for Legacy Family Tree.
TreeDraw Legacy Edition imports data direct from Legacy family files so there's no need
to use GEDCOM. This edition allows you to import many more of Legacy's data types,
including events, addresses and pictures, and still gives you TreeDraw's superior control
over formatting.
For more details and to order on-line, visit
www.LegacyFamilyTree.com
This is a minor upgrade release with the following changes:
"Gamma correction" feature added for printing contact sheets. Increases the
brightness of the printed slides - particularly useful for black-only printers.
Placement of slide prefix/Ids on contact sheets improved.
Displaying slides on the Light Table which had a thumbnail image larger than
120 x 120 pixels caused a "Printer is not printing" error. Fixed.
Registered users can upgrade by downloading the new version
here,
or from the Downloads page.
Slide Librarian Pro has also been upgraded to V2.4.