News from SpanSoft

Last updated 10 Dec 2007



10 Dec 2007

List of invalid/blocked emails added to the Web site

We are increasingly having problems responding to emails and product purchases. This appears to be because customers are either providing invalid reply addresses or there is a problem at the customer's mail server.
Clearly we wish to provide fast replies to support emails and provide new customers with their registration keys quickly.
In order to try to alleviate these situations we have added a list of people who have contacted us but who we have been unable reply to. This list is available here.


21 Aug 2007

Program change logs available on the Web site

We have added the change logs (the list of program changes and bug-fixes) to the Kith and Kin Pro and the TreeDraw pages. Now you can check for new features and bug-fixes before you use "Help | Check for updates" in the program.


9 May 2007

Kith and Kin Birthday Alert V1.1.0 released

This is a Windows Vista compatibility release and the program is free for all registered users of Kith and Kin Pro V2.

Please ensure that you have upgraded to Kith and Kin Pro V2.1.1 or later.

New features:

To download the software click here
You can either run the install from the Web (Select "Run" in the download dialog) or save the file to your PC and double-click on the file to install it.


6 May 2007

Kith and Kin Pro V2.1.0 released

This is a Windows Vista compatibility release and the upgrade is free for all registered users of Kith and Kin Pro V2 and Of that Ilk Pro V2.

Note that Kith and Kin Pro is now unlocked with a registration key so we will not be mailing the software on CD-ROM unless you specifically request that. This means that existing Kith and Kin Pro and Of that Ilk Pro users will require a registration key to register the new software. We are currently e-mailling registration keys to all registered users. This may take around a week to complete so please bear with us. If you have not received a registration key within a reasonable time after that please contact us.

Note that Of that Ilk Pro has been discontinued. Existing Of that Ilk Pro V2 users can upgrade to Kith and Kin Pro V2.1.0. We will also be sending out Kith and Kin Pro registration keys to registered Of that Ilk Pro users.

New features:

To download the software click here
You can either run the install from the Web (Select "Run" in the download dialog) or save the file to your PC and double-click on the file to install it.
If you have Kith and Kin Pro V1 or Of that Ilk Pro V1 and would like to upgrade to V2 for only £10 GBP, please visit the Upgrades page.


25 Apr 2007

TreeDraw Standard Edition (TreeDraw) V3.1.0 released

This is a Windows Vista compatibility release and the upgrade is free for all registered users of TreeDraw Standard Edition V3.

Note that TreeDraw is now unlocked with a registration key so we will not be mailing the software on CD-ROM unless you specifically request that. This means that existing TreeDraw V3 users will require a registration key to register the new software. We are currently e-mailling registration keys to all registered users. This may take around a week to complete so please bear with us. If you have not received a registration key within a reasonable time after that please contact us.

New features:

To download the software click here
You can either run the install from the Web (Select "Run" in the download dialog) or save the file to your PC and double-click on the file to install it.
If you have TreeDraw V2 and would like to upgrade to V3 for only £10 GBP, please visit the Upgrades page.


13 Apr 2007

TreeDraw Legacy Edition V3.1.0 released

This is a Windows Vista compatibility release and the upgrade is free for all registered users of TreeDraw Legacy Edition V3.

New features:

To download the software click here
You can either run the install from the Web (Select "Run" in the download dialog) or save the file to your PC and double-click on the file to install it.
If you have TreeDraw Legacy Edition V2 and would like to upgrade to V3 for only $18US, please contact CustomerService@LegacyFamilyTree.com


13 Feb 2007

Windows Vista drops Windows Help support

If you try to open the help file in any of our programs running under Windows Vista (and possibly "Longhorn") you will get the following error message:
"The help for this program was created in Windows Help format, which was used in previous versions of Windows and it is not supported in Windows Vista."

To get the help system to work you need to download the WinHlp32.exe program from the Microsoft Web site, see: http://support.microsoft.com/kb/917607
Quite why Microsoft have omitted the help system from Vista is unclear. If you have any queries regarding this issue please contact Microsoft.
Subsequent releases of our software will use a different help engine.

All editions of TreeDraw from V3.1.0 and Kith and Kin Pro from V2.1.0 are now Vista compatible.


10 Sep 2006

Credit/Debit card payment method change

We have changed the way that we accept credit and debit card payments.

We now accept the following cards:

All card transactions are now processed through PayPal. If you wish to pay by credit or debit card, please use the PayPal link on the page of the product you wish to order.
Credit/Debit card orders sent by mail, fax or phone will be processed through PayPal by us. For this we must have your telephone number and email address in addition to your credit card details.


30 Dec 2005

TreeDraw Legacy Edition download links changed

With the migration to our new host, the links to download TreeDraw Legacy Edition have changed.
If you have previously purchased TreeDraw Legacy Edition and need to download the program again, please use the following links:
TreeDraw Legacy Edition version 3: http://www.spansoft.org/downloads/tdlegacy/tdlegacy.msi
TreeDraw Legacy Edition version 2: http://www.spansoft.org/data/tdlegacy2.exe

Please note that users of TreeDraw Legacy Edition version 2 must purchase a new registration key from CustomerService@millenniacorp.com if they wish to use version 3.


18 Dec 2005

New support forum now online

We have upgraded our on-line support and discussion forum.

Everyone is able to view the previous posts but you must now register with the forum if you want to post new messages.
I've transferred the majority of previous posts from the old forum since they are useful as a knowledgebase for users. Apologies if I've spelt anyone's name wrong!

Click here to visit the new forum.


14 Dec 2005

E-mail problems

We have now completed migration to our new host and should be having no more problems.

(11 Dec 2005) We are currently experiencing severe problems receiving email. This is due to a problem on our ISP's mail server and is beyond our control. You may find that emails sent to us are returned to you with a "server busy" message. If this happens, please resend your email - it will eventually get through.

We apologise for the inconvenience. We hope to have fixed the problem within the next week by moving to a different ISP / Host and we will announce that here.

In the meantime our on-line forum is still operational for support requests.


4 Apr 2005

Kith and Kin Birthday Alert
New add-on program for Kith and Kin Pro

SpanSoft are delighted to announce the release of "Kith and Kin Birthday Alert", an add-on program for Kith and Kin Pro / Of that Ilk Pro V2 or later.
Kith and Kin Birthday Alert runs when you switch on your PC and checks your Kith and Kin Pro database for upcoming birthdays and anniversaries of all sorts. If an event is found a window pops up to remind you about it. If no events are found the program closes down without having shown itself.
You can control which events to check for, who to ignore, how many days to look ahead and what the alert messages look like. More than one Kith and Kin Pro database can be checked.

This program is provided free for registered users of "Kith and Kin Pro" and "Of that Ilk Pro" version 2 or later. The program will not work with shareware versions nor with version 1. The program is now included on all registered "Kith and Kin Pro" and "Of that Ilk Pro" CDs.

For more information click here.
To download Kith and Kin Birthday Alert click here.


1 Feb 2005

TreeDraw Standard & TreeDraw Legacy Edition V3.03 bug-fix released

This is a bug fix release.
This update fixes both the memory leak in charts with images and the movement of the ruler when dragging the main window.
Registered users of TreeDraw Standard Edition can upgrade by downloading this patch. For information on installing patches see the Downloads page.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new version at http://www.spansoft.org/downloads/tdlegacy/tdlegacy.msi


18 Jan 2005

Installation fix added to "Hints & Tips" page

If you see the following error message when trying to install any of our programs:

then you must take action to repair a part of Windows. The error is caused by one or more faulty Windows files. Full details and instructions on how to fix this can be found on the Microsoft Support site at http://support.microsoft.com/default.aspx?scid=kb;en-us;324767


10 May 2004

TreeDraw Standard & TreeDraw Legacy Edition V3.02 bug-fix released

This is a bug fix release.
This update fixes the error "0.7 is not a floating point value" error when starting TreeDraw on systems using "," as a decimal point.
Registered users of TreeDraw Standard Edition can upgrade by downloading this patch. For information on installing patches see the Downloads page.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new version at http://www.spansoft.org/downloads/tdlegacy/tdlegacy.msi


26 Apr 2004

TreeDraw Standard V3 and TreeDraw Legacy Edition V3 released

New features include:

Registered users of TreeDraw Standard and Legacy Editions will receive upgrade notices by e-mail within a few days. If you have not yet received one, you can dowload an upgrade order form from the "Upgrades" page.


19 Nov 2003

TreeDraw Legacy Edition V2.22 released

This release brings TreeDraw Legacy Edition into line with the current version of TreeDraw Standard. This version will work with Legacy Standard or Deluxe V3, V4, V5.

New features include:

Registered users of TreeDraw Legacy Edition can upgrade by downloading the new version here.
Note that you may need to re-enter your existing registration key after installaton.


6 Nov 2002

Kith and Kin Pro V2.02, Of that Ilk Pro V2.02 and TreeDraw V2.21 bug-fixes released

Please see the "Info" buttons on the Downloads page for details.
Registered users of these programs can upgrade by downloading the patches from the Downloads page.


18 Sep 2002

Mailing list available again

We have reinstated the mailing list maintenance form so that you can add and modify your e-mail address on our mailing list. The mailing list form is here.


10 Sep 2002

Kith and Kin Pro V2 released

Major upgrade with new features.

New features include:

See the Kith and Kin Pro page for more details.

All current registered users of Kith and Kin, Kith and Kin Pro, Of that Ilk and Of that Ilk Pro will be notified of this release along with details of their special discount. Registered users of both Kith and Kin Pro V1.1x and TreeDraw V2 will receive the latest TreeDraw free when they upgrade to Kith and Kin Pro V2.

Registered users of Kith and Kin Pro V1.1x can upgrade to V2 at a cost of only £10 ($17US). Please see the UK order point for payment methods. You must include your serial number(s) on your order to qualify for the special discount.

Please see the Upgrades page if you have not yet received an upgrade notice.


10 Sep 2002

TreeDraw V2.2 released

This is a Kith and Kin Pro V2 compatibility release.

If you are upgrading to Kith and Kin Pro V2 you will need this new version of TreeDraw to read the new style databases correctly.
There are also some new features:


All current registered users of TreeDraw will be notified of this release along with details of their special discount. Registered users of both Kith and Kin Pro V1.1x and TreeDraw V2 will receive the latest TreeDraw free when they upgrade to Kith and Kin Pro V2.

Registered users of TreeDraw V2.x can upgrade to V2.2 at a cost of only £5 ($10US).
Registered users of TreeDraw V1.x can upgrade to V2.2 at a cost of only £10 ($17US).
Please see the UK order point for payment methods. You must include your serial number(s) on your order to qualify for the special discount.

Please see the Upgrades page if you have not yet received an upgrade notice.


28 Feb 2002

TreeDraw Legacy Edition for Legacy V4 released

This is a Legacy compatibility release.
This update (V2.13) is required if you are using Legacy V4 but can also be used with Legacy V3. There are no functional changes to the program.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new version at http://www.spansoft.org/data/tdlegacy2.exe


TreeDraw Legacy Edition V2.12 bug-fix released

This is a minor bug-fix release with the following changes:
The "Update text" and "Auto update text" features did not update locations, addresses, temple names, event types or marriage statuses if the appropriate Legacy family file had not already been accessed in the current TreeDraw session.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new version at http://www.spansoft.org/data/tdlegacy2.exe

This bug does not affect TreeDraw Standard Edition


V2.11 TreeDraw Standard and Legacy bug-fixes released

This is a minor bug-fix release with the following changes:
TreeDraw Legacy Edition:
"Format | Line style | Other" and then "Cancel" reset the line width to 0 (Hairline).
Importing a tree with pictures gave an "Access" error if the path to an image file was empty (ie. the Legacy file did not contain a path for the image file). TreeDraw now ignores such pictures.
Printing to Epson Stylus printers under WIN98 did not work.
Registered users of TreeDraw Legacy Edition can upgrade by downloading the new version at the same link supplied on their order-confimation e-mail.
TreeDraw Standard Edition:
Option added to avoid the "Do you want to change the grid's vertical spacing to match the import fonts?" question when importing a tree with the snap-to-grid switched on. If the question is not asked, TreeDraw will always match the grid spacing to the import fonts.
The selection lists in the "Import tree", "Select person" and "Select family" dialogs all produced a spurious horizontal scrollbar when run on a PC with the "Large fonts" display setting.
If the "Options | Preferences | File settings | Save file settings" function had never been used, using "File | New" did not reset the paper size to the default setting.
When editing text, the background colour of the edit box was the system window colour instead of white.
"Format | Line style | Other" and then "Cancel" reset the line width to 0 (Hairline).
Printing to Epson Stylus printers under WIN98 did not work.
Registered users of TreeDraw Standard Edition can upgrade by downloading the V2.04 to V2.11 patch file.


TreeDraw Legacy Edition released

SpanSoft and Millennia Corp are delighted to announce the release of a special edition of TreeDraw for Legacy Family Tree.
TreeDraw Legacy Edition imports data direct from Legacy family files so there's no need to use GEDCOM. This edition allows you to import many more of Legacy's data types, including events, addresses and pictures, and still gives you TreeDraw's superior control over formatting.

For more details and to order on-line, visit www.LegacyFamilyTree.com


Slide Librarian V2.4 released

This is a minor upgrade release with the following changes:
"Gamma correction" feature added for printing contact sheets. Increases the brightness of the printed slides - particularly useful for black-only printers.
Placement of slide prefix/Ids on contact sheets improved.
Displaying slides on the Light Table which had a thumbnail image larger than 120 x 120 pixels caused a "Printer is not printing" error. Fixed.

Registered users can upgrade by downloading the new version here,
or from the Downloads page.

Slide Librarian Pro has also been upgraded to V2.4.



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