Good afternoon Nick,
Following a hard drive failure, I've installed a new one - a SSD as the C:\ drive with data on a HDD (D:\) - and just reinstalled Kith and Kin Pro v 3.0.0 and TreeDraw v3.2.0. Both appeared to install correctly but when I went to install the updates, received the following:
KK v 3.2.1 - 'Some updates failed..' and
TD - 'Error wrong file size'
I attempted to install to the HDD but the same result.
All advice gratefully received
Regards
Peter
Istallation issues with both Kith and Kin Pro and TreeDraw
Moderator: Nick Hunter
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Re: Istallation issues with both Kith and Kin Pro and TreeDr
Hi,
For Kith and Kin Pro, please try the update again. If that does not work, please uninstall K&KPro and download the latest version from http://kithkinpro.spansoft.org
For TreeDraw, updating from V3 to V4 is not an automatic update. Please uninstall TreeDraw and download the latest version from http://treedraw.spansoft.org You will need your version 4 serial number and key to register it.
For Kith and Kin Pro, please try the update again. If that does not work, please uninstall K&KPro and download the latest version from http://kithkinpro.spansoft.org
For TreeDraw, updating from V3 to V4 is not an automatic update. Please uninstall TreeDraw and download the latest version from http://treedraw.spansoft.org You will need your version 4 serial number and key to register it.
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Re: Istallation issues with both Kith and Kin Pro and TreeDr
Good morning Nick,
Thank you for your usual prompt reply. I have retried the Kith and Kin update and am pleased to say that it has worked so far. I can now select what I wish to print etc.
I have downloaded and installed the latest TreeDraw programme but have come unstuck and hope you will be able to advise. As a consequence of the hard disk failure, I have lost the Serial Number and Registration keys and hope you will be able to assist via my email address.
Regards
Peter
Thank you for your usual prompt reply. I have retried the Kith and Kin update and am pleased to say that it has worked so far. I can now select what I wish to print etc.
I have downloaded and installed the latest TreeDraw programme but have come unstuck and hope you will be able to advise. As a consequence of the hard disk failure, I have lost the Serial Number and Registration keys and hope you will be able to assist via my email address.
Regards
Peter
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- Posts: 669
- Joined: Sun Dec 18, 2005 9:36 am
- Location: SpanSoft, Scotland
- Contact:
Re: Istallation issues with both Kith and Kin Pro and TreeDr
Hi,
I have sent your current TreeDraw V4 serial number and key to your registered email address.
I have sent your current TreeDraw V4 serial number and key to your registered email address.
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Re: Istallation issues with both Kith and Kin Pro and TreeDr
Good evening Nick,
Thank you for sending the keys so quickly, I have now downloaded and successfully installed and re-registered the programme
Kind regards
Peter
Thank you for sending the keys so quickly, I have now downloaded and successfully installed and re-registered the programme
Kind regards
Peter