PDF Objects not accessible
Moderator: Nick Hunter
PDF Objects not accessible
I have associated PDF files as 'objects' with some person and family data forms. Recently these seem to have become inaccessible. I can see the thumbnail and the title when I open the 'Objects' window, but when I try to open the file, an error message pops up saying 'Device not ready'.
Does anyone know what could have gone wrong? I'm sure I could access these files a few weeks ago, but since then I may have downloaded updates to my operating system or my PDF reader.
Roger
Does anyone know what could have gone wrong? I'm sure I could access these files a few weeks ago, but since then I may have downloaded updates to my operating system or my PDF reader.
Roger
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- Posts: 669
- Joined: Sun Dec 18, 2005 9:36 am
- Location: SpanSoft, Scotland
- Contact:
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- Posts: 669
- Joined: Sun Dec 18, 2005 9:36 am
- Location: SpanSoft, Scotland
- Contact:
I've now checked to see if I can create new PDF objects and I find that I get the same 'Device not ready' message.
The procedure I use is to go into the Objects window, right click on the thumbnail window and get up the menu with only 'insert' highlighted. Clicking on that brings up a list of applications and the top of the list is Adobe Reader 7.0 (the version on my PC). Clicking on Adobe Reader brings up 'Device not ready'.
Just below that in the applications list is 'Bitmap' and I can click on that and that seems to work (bitmap application registered is Microsoft Paint).
Roger
The procedure I use is to go into the Objects window, right click on the thumbnail window and get up the menu with only 'insert' highlighted. Clicking on that brings up a list of applications and the top of the list is Adobe Reader 7.0 (the version on my PC). Clicking on Adobe Reader brings up 'Device not ready'.
Just below that in the applications list is 'Bitmap' and I can click on that and that seems to work (bitmap application registered is Microsoft Paint).
Roger
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- Posts: 669
- Joined: Sun Dec 18, 2005 9:36 am
- Location: SpanSoft, Scotland
- Contact:
Well, I went to the Adobe website and downloaded and installed Adobe Reader X (apparently version 10, superseding 9). Now, when trying to create a PDF object, I see in the applications list Adobe Acrobat Reader. I click on that, the window goes lilac colour and everything freezes. After a while I get the error message 'Server execution failed'.
Update: Sorry, I know I can't create a PDF with Adobe Reader, but I do get the same behaviour and the error "Server execution failed" when I try to open one of my previously-stored PDFs objects.
I have also conducted a test by changing my default PDF reader in XP to a package called PDFViewer which I prefer in some ways. I have created a test PDF file from a desktop publishing program called Serif PagePlus and inserted that as an object. This test object now opens from KKPro using PDFViewer. However all the previously created PDF objects still seem to be inaccessible. Is there any way I can link them to PDFViewer?
Roger
Update: Sorry, I know I can't create a PDF with Adobe Reader, but I do get the same behaviour and the error "Server execution failed" when I try to open one of my previously-stored PDFs objects.
I have also conducted a test by changing my default PDF reader in XP to a package called PDFViewer which I prefer in some ways. I have created a test PDF file from a desktop publishing program called Serif PagePlus and inserted that as an object. This test object now opens from KKPro using PDFViewer. However all the previously created PDF objects still seem to be inaccessible. Is there any way I can link them to PDFViewer?
Roger
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- Posts: 669
- Joined: Sun Dec 18, 2005 9:36 am
- Location: SpanSoft, Scotland
- Contact:
Hi,
Both your original error "Device not ready" and the new one "Server execution failed" seem to suggest that the Adobe Reader has been trying to access something on a drive or network device which is no longer available.
Are your PDF objects stored in K&KPro or just links to external files? If they are stored in K&KPro you may not be able to recover them unless you can resolve the Adobe Reader problem. If they are external PDF files you can just create new objects linking to the files again.
Both your original error "Device not ready" and the new one "Server execution failed" seem to suggest that the Adobe Reader has been trying to access something on a drive or network device which is no longer available.
Are your PDF objects stored in K&KPro or just links to external files? If they are stored in K&KPro you may not be able to recover them unless you can resolve the Adobe Reader problem. If they are external PDF files you can just create new objects linking to the files again.
Hi,
To be honest, I'm not sure if I created them as links or embedded them in KKPro. Is there a way of telling from the Objects form? I'm fairly certain I would have embedded them in KKPro to make the database self-contained and independent of any reorganisation of my folder structure. The original files still exist somewhere on my computer so I could delete and recreate them in KKPro, although I would like to understand what is happening with Adobe Reader and KKPro since otherwise the Reader seems to work normally.
Would any of the KKPro database fixing tools (Pack and Repair) do any good?
Roger
To be honest, I'm not sure if I created them as links or embedded them in KKPro. Is there a way of telling from the Objects form? I'm fairly certain I would have embedded them in KKPro to make the database self-contained and independent of any reorganisation of my folder structure. The original files still exist somewhere on my computer so I could delete and recreate them in KKPro, although I would like to understand what is happening with Adobe Reader and KKPro since otherwise the Reader seems to work normally.
Would any of the KKPro database fixing tools (Pack and Repair) do any good?
Roger