problem when exporting pdf

TreeDraw Standard Edition and TreeDraw Legacy Edition; our genealogy charting software.

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tillywhim57
Posts: 2
Joined: Thu Apr 05, 2018 11:46 am

problem when exporting pdf

Post by tillywhim57 » Mon Jul 23, 2018 11:48 pm

Hi there
I transferred a tdr chart to pdf with no problem, but realised that I'd made a couple of mistakes in the original tdr chart, so I made the corrections, and started the transfer again. No problem until I got the expected "did I want to overwrite the previous version", and when I selected "yes", got the message " Cannot create file "............david foster a.pdf (4533)". Needless to say the (4533) was not on the previous version. Have I done something wrong?
Michael Foster

Nick Hunter
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Location: SpanSoft, Scotland
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Re: problem when exporting pdf

Post by Nick Hunter » Sat Jul 28, 2018 8:40 am

Hi,
Sorry to hear that you are having problems with TreeDraw.
To export the PDF file you simply use "File | Export | PDF", see: http://treedraw.spansoft.org/manual/html/pdf.php
You would not be able to overwrite the previous version if that PDF file was in use by another program (the reader usually). Because it has a number after the file name (4533) it suggests that the system may be trying to create an intermediate file and that is where it is failing.
I would try exporting the PDF file with a different name to see if that works.

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