transfer to new computer

TreeDraw Standard Edition and TreeDraw Legacy Edition; our genealogy charting software.

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nanette
Posts: 1
Joined: Fri Sep 13, 2013 1:40 pm

transfer to new computer

Post by nanette » Fri Sep 13, 2013 2:22 pm

Hi, This may be a repeat as I am not sure I posted the subject correctly last time.
I want to transfer my old version of Tree draw to my new computer. I downloaded the version 4 of treedraw and the went to register it. However it will not accept my old Ser. No. or Key. Please help

Nick Hunter
Posts: 645
Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
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Re: transfer to new computer

Post by Nick Hunter » Fri Sep 13, 2013 2:46 pm

Hi,

Serial numbers and registration keys are different for each major version of TreeDraw. For TreeDraw V4 you will need a serial number which starts with TD4 and the registration key which was issued to you with that serial number.

If you are not sure which version of TreeDraw you purchased or you have lost the details, please email support@spansoft.org with your name and postal address.

If you need to upgrade from a previous version please visit http://www.spansoft.org/upgrade.php

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