Installing TreeDraw on my new PC

TreeDraw Standard Edition and TreeDraw Legacy Edition; our genealogy charting software.

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Peter Rawbone
Posts: 45
Joined: Thu Apr 06, 2006 7:19 pm
Location: UK
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Installing TreeDraw on my new PC

Post by Peter Rawbone » Fri Jul 12, 2013 2:49 pm

Nick,

I've just taken delivery of a new PC running Windows 7, 64bit.

Kith and Kin has installed from the CD and updated perfectly. However, I have a problem with TreeDraw and hope you can advise.
Having installed v 3.2, again from the CD, I attempted to update it to v4 from a copy on backed up data without success and, when checking for updated from the programme, an error message saying 'wrong file size' is displayed and I cannot progress further. :cry:

Help, please.

Regards

Peter

Nick Hunter
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Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
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Re: Installing TreeDraw on my new PC

Post by Nick Hunter » Fri Jul 12, 2013 3:14 pm

Hi,

You do not need to have TreeDraw V3 installed if you are upgrading to V4.

Please try downloading TreeDraw V4 directly from http://treedraw.spansoft.org and installing it fresh.

Peter Rawbone
Posts: 45
Joined: Thu Apr 06, 2006 7:19 pm
Location: UK
Contact:

Re: Installing TreeDraw on my new PC

Post by Peter Rawbone » Thu Jul 18, 2013 6:31 pm

Hello Nick,

Many thanks for your assistance - the programme is now up and running.

Kind regards

Peter Rawbone
Posts: 45
Joined: Thu Apr 06, 2006 7:19 pm
Location: UK
Contact:

Re: Installing TreeDraw on my new PC

Post by Peter Rawbone » Sat Feb 01, 2014 10:57 am

Good morning Nick,

Help! Having had a few issues with my system I've lost all the information needed to (re-)register my TreeDraw v4. Please will you email me the serial & registration numbers.

Many thanks

Peter Rawbone

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