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www.spansoft.org • View topic - Installing TreeDraw on my new PC

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PostPosted: Fri Jul 12, 2013 2:49 pm 
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Joined: Thu Apr 06, 2006 7:19 pm
Posts: 44
Location: UK
Nick,

I've just taken delivery of a new PC running Windows 7, 64bit.

Kith and Kin has installed from the CD and updated perfectly. However, I have a problem with TreeDraw and hope you can advise.
Having installed v 3.2, again from the CD, I attempted to update it to v4 from a copy on backed up data without success and, when checking for updated from the programme, an error message saying 'wrong file size' is displayed and I cannot progress further. :cry:

Help, please.

Regards

Peter


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PostPosted: Fri Jul 12, 2013 3:14 pm 
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Joined: Sun Dec 18, 2005 10:36 am
Posts: 639
Location: SpanSoft, Scotland
Hi,

You do not need to have TreeDraw V3 installed if you are upgrading to V4.

Please try downloading TreeDraw V4 directly from and installing it fresh.


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PostPosted: Thu Jul 18, 2013 6:31 pm 
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Joined: Thu Apr 06, 2006 7:19 pm
Posts: 44
Location: UK
Hello Nick,

Many thanks for your assistance - the programme is now up and running.

Kind regards


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PostPosted: Sat Feb 01, 2014 11:57 am 
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Joined: Thu Apr 06, 2006 7:19 pm
Posts: 44
Location: UK
Good morning Nick,

Help! Having had a few issues with my system I've lost all the information needed to (re-)register my TreeDraw v4. Please will you email me the serial & registration numbers.

Many thanks

Peter Rawbone


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