www.spansoft.org

SpanSoft help and discussion forums.
It is currently Tue Apr 25, 2017 3:46 am

All times are UTC [ DST ]




Post new topic Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Fri Jul 12, 2013 2:49 pm 
Offline

Joined: Thu Apr 06, 2006 7:19 pm
Posts: 44
Location: UK
Nick,

I've just taken delivery of a new PC running Windows 7, 64bit.

Kith and Kin has installed from the CD and updated perfectly. However, I have a problem with TreeDraw and hope you can advise.
Having installed v 3.2, again from the CD, I attempted to update it to v4 from a copy on backed up data without success and, when checking for updated from the programme, an error message saying 'wrong file size' is displayed and I cannot progress further. :cry:

Help, please.

Regards

Peter


Top
 Profile  
 
PostPosted: Fri Jul 12, 2013 3:14 pm 
Offline

Joined: Sun Dec 18, 2005 10:36 am
Posts: 638
Location: SpanSoft, Scotland
Hi,

You do not need to have TreeDraw V3 installed if you are upgrading to V4.

Please try downloading TreeDraw V4 directly from http://treedraw.spansoft.org and installing it fresh.


Top
 Profile  
 
PostPosted: Thu Jul 18, 2013 6:31 pm 
Offline

Joined: Thu Apr 06, 2006 7:19 pm
Posts: 44
Location: UK
Hello Nick,

Many thanks for your assistance - the programme is now up and running.

Kind regards


Top
 Profile  
 
PostPosted: Sat Feb 01, 2014 11:57 am 
Offline

Joined: Thu Apr 06, 2006 7:19 pm
Posts: 44
Location: UK
Good morning Nick,

Help! Having had a few issues with my system I've lost all the information needed to (re-)register my TreeDraw v4. Please will you email me the serial & registration numbers.

Many thanks

Peter Rawbone


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group