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www.spansoft.org • View topic - TDR files will not open in Tree Draw 4

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PostPosted: Fri Jun 28, 2013 8:10 pm 
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Joined: Tue Mar 29, 2011 9:17 pm
Posts: 8
Location: Dumfries
I have upgraded to Tree Draw 4 and find that some, but not all, of my TDR files created in V3 will not open.
Why is this? I'm obviously missing something !
Sy


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PostPosted: Sat Jun 29, 2013 8:01 am 
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Joined: Sun Dec 18, 2005 10:36 am
Posts: 639
Location: SpanSoft, Scotland
Hi,
Do you get an error message when TreeDraw fails to open a TDR file? What is the message?


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PostPosted: Sat Jun 29, 2013 5:30 pm 
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Joined: Tue Mar 29, 2011 9:17 pm
Posts: 8
Location: Dumfries


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PostPosted: Sun Jun 30, 2013 10:58 am 
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Joined: Sun Dec 18, 2005 10:36 am
Posts: 639
Location: SpanSoft, Scotland
Hi,
Please check that your copy of TreeDraw is properly registered by using "Help | About" - it should then show your serial number. If it does not, please use "Help | Register".
If the program is registered and the V3 files still fail to open, please email one of the files to support@spansoft.org and we will investigate.


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PostPosted: Sun Jun 30, 2013 3:40 pm 
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Joined: Tue Mar 29, 2011 9:17 pm
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Location: Dumfries


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