Vista and K&KPro and TreeDraw

The old version of our genealogy database program.

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Sandie182
Posts: 4
Joined: Thu Oct 09, 2008 1:08 pm

Vista and K&KPro and TreeDraw

Post by Sandie182 » Thu Oct 09, 2008 1:21 pm

Unable to install either K&KPro or TreeDraw on Vista 64 as I am asked which program it should be opened with. (On the laptop running XP both programs installed with no problem.) Any help would be appreciated

Nick Hunter
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Location: SpanSoft, Scotland
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Post by Nick Hunter » Thu Oct 09, 2008 5:36 pm

Hi,

32-bit applications will run under Vista 64.

I think that maybe your installation of Vista is lacking the association between the .MSI file type and Windows Installer for some reason.

Try "Start | Run" and type in "msiexec <path to the program>\kithkinp.msi" where <path to the program> is the folder where the kithkinp.msi file is stored, eg. C:\Downloads.

Sandie182
Posts: 4
Joined: Thu Oct 09, 2008 1:08 pm

Windows Installer

Post by Sandie182 » Fri Oct 10, 2008 9:13 am

Hi Nick,
Thanks for that, but it only brings up a box all about Windows Installer.
Windows Installer was initially disableld and I have restarted it, but still cannot install Kith and Kin or Tree Draw.
Any ideas please.
Sandie182

Nick Hunter
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Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
Contact:

Post by Nick Hunter » Fri Oct 10, 2008 12:29 pm

Sorry, that should have been:

"msiexec /i <path to the program>\kithkinp.msi"

Sandie182
Posts: 4
Joined: Thu Oct 09, 2008 1:08 pm

Vista and K&KPro & Tree Draw

Post by Sandie182 » Fri Oct 10, 2008 4:58 pm

Hi Nick,
Now I get the following message:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.

Best wishes
Sandie182

Nick Hunter
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Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
Contact:

Post by Nick Hunter » Sat Oct 11, 2008 6:32 pm

Hi,

Probably the path is wrong. Please check the path is correct and put the path + Kithkinp.msi in quotes.

It might be better to investigate why Windows Installer is not associated with MSI files. This may involve reinstalling Windows Installer.

Sandie182
Posts: 4
Joined: Thu Oct 09, 2008 1:08 pm

Vista 64

Post by Sandie182 » Tue Oct 14, 2008 7:48 pm

Hi Nick,
I definitely have the right path as it is shown in the properties of Kith and Kin Pro. Have nowput the " marks in. All I get is the Windows Installer box opens up, but no further action, i.e. the program does not install.

I cannot uninstall Windows Installer as there appears to be no way to do this, even the Vista 64 cd does not give you an option to uninstall or repair.

Have now received the CD copy that I also ordered and hoped KKPro and TreeDraw might install from that, but no such luck.

Sandie182

Nick Hunter
Posts: 646
Joined: Sun Dec 18, 2005 9:36 am
Location: SpanSoft, Scotland
Contact:

Post by Nick Hunter » Wed Oct 15, 2008 8:31 am

Hi,

Problems with Windows Installer is really a Microsoft support problem.

You might find the answer in the Microsoft Knowledgebase. There is an article on the Windows Installer Cleanup Utility at http://support.microsoft.com/?kbid=290301

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