Search found 663 matches

by Nick Hunter
Thu Mar 28, 2019 8:23 am
Forum: TreeDraw genealogy charting
Topic: Import fields from GEDCOM
Replies: 1
Views: 1654

Re: Import fields from GEDCOM

Hi, TreeDraw requires some sort of marriage indicator in "Options | Preferences | Import Fields | Marriage indicator". This is used when "Marriage details is switched off in the main impiort dialog. If you blank this import format, TreeDraw will reset it with the default "m.". You could use a non-pr...
by Nick Hunter
Fri Mar 15, 2019 8:16 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Lost my timeline file(s)
Replies: 8
Views: 11406

Re: Lost my timeline file(s)

Hi,
Storing your databases within the Documents folder should be fine. And as you say, the timeline files will have to remain in the C:\KKPro3Data folder.
by Nick Hunter
Sun Dec 30, 2018 9:21 am
Forum: TreeDraw genealogy charting
Topic: Limit of 5000 when exporting to pdf
Replies: 1
Views: 1320

Re: Limit of 5000 when exporting to pdf

Hi,

The maximum page size of 200 inches is imposed by Windows.
by Nick Hunter
Tue Nov 20, 2018 9:08 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Exporting SQL Query to text file
Replies: 2
Views: 3318

Re: Exporting SQL Query to text file

Probably the best way to edit the text file output from the query results is to import it into Excel and delete the extra columns. The output is quoted so that it imports into Excel easily.

There is no way of adding a clickable link to each automatically.
by Nick Hunter
Sat Jul 28, 2018 8:40 am
Forum: TreeDraw genealogy charting
Topic: problem when exporting pdf
Replies: 1
Views: 2922

Re: problem when exporting pdf

Hi, Sorry to hear that you are having problems with TreeDraw. To export the PDF file you simply use "File | Export | PDF", see: http://treedraw.spansoft.org/manual/html/pdf.php You would not be able to overwrite the previous version if that PDF file was in use by another program (the reader usually)...
by Nick Hunter
Sat May 26, 2018 8:56 am
Forum: TreeDraw genealogy charting
Topic: A3 charts to pdf
Replies: 1
Views: 2085

Re: A3 charts to pdf

Hi,

Could it be a similar problem to this post PDF Files blank
by Nick Hunter
Wed Apr 25, 2018 4:02 pm
Forum: Kith and Kin Pro V3 genealogy database
Topic: Opening two instances of KKPro
Replies: 1
Views: 2838

Re: Opening two instances of KKPro

Hi,

We don't recommend opening more than one instance of Kith and Kin Pro.
by Nick Hunter
Thu Apr 12, 2018 8:56 am
Forum: TreeDraw genealogy charting
Topic: abbreviations
Replies: 1
Views: 2201

Re: abbreviations

Hi,

You can change these settings in "Options | Preferences | Import fields", see http://treedraw.spansoft.org/manual/htm ... fields.php
by Nick Hunter
Sun Apr 08, 2018 9:05 am
Forum: TreeDraw genealogy charting
Topic: cant activate my reinstall
Replies: 4
Views: 4056

Re: cant activate my reinstall

Hi,

When you purchased TreeDraw you would have received an email from SpanSoft with your serial number and registration key. Please check your spam/junk folder. If you did not receive the email please contact us using the email address here
by Nick Hunter
Fri Apr 06, 2018 9:22 am
Forum: TreeDraw genealogy charting
Topic: Saving problems
Replies: 8
Views: 11710

Re: Saving problems

Hi, If you are logged in to your computer as a non-admin user then you, or any programs you run, may not have access to certain files or folders. The easy way to overcome this is just to run each program as if you were an administrator. Right-click on the the TreeDraw icon and choose "Run as adminis...
by Nick Hunter
Wed Mar 28, 2018 9:42 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Creating local web pages
Replies: 2
Views: 3180

Re: Creating local web pages

Hi, The problem is that PDF does not support relative URL addressing which would allow you to click on the family rectangles to get to the family data. This is the reason that you are required to specify the full online URL in the export options. Your only alternative is to export the Tree Layout vi...
by Nick Hunter
Tue Mar 13, 2018 9:00 am
Forum: TreeDraw genealogy charting
Topic: Access violation
Replies: 2
Views: 2841

Re: Access violation

Hi, There are two possibilities. Either the program is corrupted or the options file is. Please find the file C:\<YourUsername>\AppData\Roaming\TreeDraw.ini and rename it to TreeDraw.ini.old then start up TreeDraw. This will reset the options file with default settings. If this does not help please ...
by Nick Hunter
Mon Feb 26, 2018 8:52 am
Forum: Kith and Kin Pro V3 genealogy database
Topic: Same sex couples
Replies: 3
Views: 7960

Re: Same sex couples

Hi, Kith and Kin Pro does indeed call a union between between a man and a woman which produces one or more children a "marriage". However, this is a bit of a misnomer in genealogy terms and "union" might have been a better choice. The modern "same sex marriage" does not produce any offspring and so ...
by Nick Hunter
Thu Feb 22, 2018 8:52 am
Forum: TreeDraw genealogy charting
Topic: cant activate my reinstall
Replies: 4
Views: 4056

Re: cant activate my reinstall

Hi,

Thank you for your email. Your email account is full and not receiving.

Please uninstall TreeDraw Standard Edition and download TreeDraw Legacy Edition from http://treedrawlegacy.spansoft.org
by Nick Hunter
Wed Feb 21, 2018 9:12 am
Forum: TreeDraw genealogy charting
Topic: cant activate my reinstall
Replies: 4
Views: 4056

Re: cant activate my reinstall

Hi, Sorry to hear that you are having problems with TreeDraw Legacy Edition. First, please check that you have the correct version of the software installed by using "Help | About". It should say TreeDraw Legacy Edition V4... Second, please ensure that you are using a registered username and registr...